Handling of Online Rejection SOP

SOP for Handling of Online Rejection of Raw Material and Packaging materials during manufacturing and packing process.

  • SOP covers below points:
    • Online rejection of Raw materials procedure
    • Online rejection of Packaging materials procedure
    • Online rejection format
1.0 OBJECTIVE :
  • To lay down the procedure for Handling On Line Rejection.
2.0 SCOPE :
  • This procedure shall be applicable for handling of all on line rejections with respect to raw and packaging materials during manufacturing and packing process.
3.0 RESPONSIBILITY :
  • Concerned department head
4.0 ACCOUNTABILITY:
  • Quality Assurance Head
5.0 PROCEDURE :

5.1 RAW MATERIAL

  • Inform to Quality Assurance and Quality Control Head or his/her Designee if any discrepancy in material, observed at the time of dispensing or manufacturing by Warehouse, Production or Quality Assurance Officer.
  • Arrange Investigation as per failure investigation procedure –Failure Investigation SOP.
  • After complete investigation concerned departmental head or his/her designee request for Online Rejection form by verbal mode then the chemist and above of Quality Assurance department will issue blank working copy of Online Rejection form (Refer Annexure No. 01) and will also get acknowledgement from requesting department on format issues register.
  • The rejection request department shall enter the detail in “Online  Rejection Form” and get approval from Quality Assurance Head.
  • Before approval Quality Assurance Head verifies the detail like material name, rejected quantity, product under processing, stage, reason for rejection and Quality control report and mention the action required.
  • Concerned Department send the copy of the approved report to purchase department.
  • Ware House Officer inform to purchase department for rejection and wait for the decision whether the material is to be sent to supplier or destroyed in factory premises.
  • Handle the material as per SOP if the material send back to supplier.
  • Handle the material destruction as per SOP if the material destroyed in factory premises.
  • Complete record and necessary details is mentioned in respective BMR, BPR, Register and Quantum ERP system by production and warehouse officer.

5.2 PACKAGING MATERIAL

  • Inform to Quality Assurance and Quality Control Head or his/her Designee if any discrepancy in material, observed at the time of dispensing or manufacturing by Warehouse, Production or Quality Assurance Officer.
  • Arrange Investigation as per failure investigation procedure –Failure Investigation SOP.
  • After complete investigation concerned departmental head or his/her designee request for Online Rejection form by verbal mode then the chemist and above of Quality Assurance department will issue blank working copy of Online Rejection form (Refer Annexure No. 01) and will also get acknowledgement from requesting department on format issues register.
  • The rejection request department shall enter the detail in “Online  Rejection Form” and get approval from Quality Assurance Head.
  • Before approval Quality Assurance Head verifies the detail like material name, rejected quantity, product under processing, stage, reason for rejection and Quality control report and mention the action required.
  • Concerned Department send the copy of the approved report to purchase department.
  • Ware House Officer inform to purchase department for rejection and wait for the decision whether the material is to be sent to supplier or destroyed in factory premises.
  • Handle the material as per SOP if the material send back to supplier.
  • Handle the material destruction as per SOP if the material destroyed in factory premises.
  • Complete record and necessary details is mentioned in respective BMR, BPR, Register and Quantum ERP system by production and warehouse officer.
 6.0 ABBREVIATIONS:
AbbreviationExpanded form
SOPStandard Operating Procedure
Q.A.Quality Assurance
Q.C.Quality Control
WHDWarehouse Department
GENGeneral
PRDProduction

7.0 ANNEXURES:
Annexure No.Title
01Format for Online Rejection

8.0 SOP REFERENCES
  • In-house

END OF THE SOP


ANNEXURES :

Annex. No. 01 Format for Online Rejection